Privacy and data protection policy

General

PIED DE POULE tableware, table accessories, decorative items, and stationery online through its e-shop.

In the context of its activity, it collects personal data (hereinafter: "the Data").

The purpose of this personal data protection policy is to inform you about our practices, the conditions under which your personal data is collected, used, and stored, as well as your rights and how to exercise themPIED DE POULE
PIED DE POULE to ensure that the collection and processing of Data complies with European Regulation EU No. 2016/679, known as the GDPR, and Law No. 78-17 of January 6, 1978, on Information Technology and Civil Liberties.
PIED DE POULE the right to modify this privacy policy at any time in order to comply with regulatory and legislative developments.
Certain services may be altered or inaccessible if consent is not given for the collection of certain data.
This privacy policy is an integral part of PIED DE POULE Terms and Conditions of Sale and Terms and Conditions of Use.
The data controller, who collects personal data on the website www.pieddepoule.com and processes this data, is: PIED DE POULE, a limited liability company with a share capital of €5,000, registered in the Paris Trade and Companies Register under number 503 635 633, whose registered office is located at 59 rue de l'Ourcq – 75019 PARIS.

 

Data collected by PIED DE POULE

PIED DE POULE several types of personal data from users of the website www.pieddepoule.com.

PIED DE POULE to limit this collection to data that is strictly adequate, relevant, and limited to what is necessary in relation to the specific, explicit, and legitimate purposes for which it is intended.

PIED DE POULE to process the data collected in a lawful, fair, and transparent manner, in accordance with the purposes of processing set out in Article 6 of the GDPR.
Depending on the nature of your interaction with PIED DE POULE, the following data may be collected:

  • Contact data
    • Data provided when subscribing to the PIED DE POULE newsletter: email address
      If you wish, you can also provide your first and last names.

This data is collected on the basis of your consent and is used to send you newsletters to keep you informed of PIED DE POULE news, events, and promotions.
As this data is collected on the basis of your consent, you may withdraw your consent at any time, without this compromising the lawfulness of the processing prior to such withdrawal.
Each newsletter allows you to unsubscribe by clicking on the link provided for this purpose.

    • Data filled in when creating a customer account: email address, surnames and first names

This data is collected on the basis of your consent and is used to include you in a PIED DE POULE customer database PIED DE POULE send you exclusive commercial offers.
As this data is collected on the basis of your consent, you may withdraw your consent at any time, without this compromising the lawfulness of the processing prior to such withdrawal.

    • Data provided when making a purchase on the Website when placing an order for PIED DE POULE products: email address, first and last names, billing address, delivery address, telephone number.

This data is collected on the basis of the execution of the online sales contract concluded between you and PIED DE POULE is used to process your orders and deliveries, and to handle your complaints and returns.

  • Data from your interactions with PIED DE POULE customer service: requests relating to order tracking, delivery times, return policy, complaints about product errors and defects.

This data is collected as part of the execution of the online sales contract between you and PIED DE POULE is used to support and improve PIED DE POULE customer service.

  • Transaction data entered when paying for an order on the PIED DE POULE online store: payment methods (credit card number, expiration date, security code)

This data is collected as part of the execution of the online sales contract between you and PIED DE POULE in order to comply with our legal obligations.
Its purpose is to enable transactions to be carried out and refunds to be made in the event of a product return.
This data is collected directly by our payment providers PAYPAL and STRIPE and PIED DE POULE have access PIED DE POULE .
In order to facilitate payment for your future orders, you have the option, by expressly choosing to do so, to save your bank details, with the exception of the security code, in your customer account. You can modify and delete them at any time.

  • Browsing data collected automatically when browsing the Site: date and time of connection, browsing time, IP address, type of Internet browsers used, type of browser plug-ins, operating systems and platforms, browsing path on the Site, content consulted and duration of consultation.

This data is collected to meet PIED DE POULE legitimate interest PIED DE POULE offering you products tailored to your needs and is intended to enable us to comply with our Terms and Conditions of Use and to carry out targeted advertising based on your browsing history, statistics, and internal analyses relating to the use of the www.pieddepoule.com website.

 

Third parties with access to your data


In the course of our business, your data may be transferred to our service providers whose services we use to provide you with our services: 



Your data will not be disclosed, transferred or sold to third parties.

However, they may be disclosed to third parties if PIED DE POULE is required PIED DE POULE in accordance with its legal obligations and in order to comply with court decisions or judicial requests.

 

Cookie policy


When you browse the www.pieddepoule.com website, PIED DE POULE information relating to your browsing using "cookies" or "trackers," provided that you have given your prior and express consent.
They are intended to improve your user experience (automatic connection to your customer account, memorization of your shopping cart) and to measure traffic (content and duration of consultation) on the www.pieddepoule.com website in order to optimize its navigation.
By clicking on "I accept," you consent to this information being stored on the www.pieddepoule.com website.
Your consent will be valid for 12 months, after which PIED DE POULE your consent again.

 

Security of your data


We have implemented a security plugin to minimize the risks of intrusion, hacking, destruction or loss, even accidental, of these data, unauthorized or non-compliant consultation or processing of data for the purposes of collection indicated in our Privacy Policy.
Our payment providers PAYPAL and STRIPE use a 3D SECURE payment system to secure your online payments.

 

Your Rights


In accordance with Articles 14 to 22 of Regulation n°2016/679 of 27 April 2016, any natural person using the www.pieddepoule.com Website has a right of access to his/her personal data, a right to rectify them, as well as, in certain cases and/or under certain conditions, a right to erase the data, a right to have them ported, a right to limit their processing and a right to object to their processing.

Pursuant to Article 85 of the French Data Protection Act of 6 January 1978, you may also define guidelines for the storage, deletion and communication of your data after your death.

You can exercise all of these rights by contacting PIED DE POULE the email address eshop@pieddepoule.com or by regular mail at the following address:

PIED DE POULE
59 rue l’Ourcq
75019 Paris

In the event of reasonable doubts regarding your identity in connection with the exercise of these rights, PIED DE POULE ask you to provide proof of your identity.

If you do not receive a response within one month of submitting your request, unless an extension has been duly notified, or if you do not receive a satisfactory response from PIED DE POULE, you may lodge a complaint with the competent supervisory authority.

In France, this claim should be sent to the Commission Nationale Informatique et Libertés (CNIL) by mail to 3 Place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07 or on its website www.cnil.fr.


How and for how long your Data will be stored

Your Data is retained by PIED DE POULE a period not exceeding that necessary for the purposes for which it is processed.
In all cases where the processing of personal data is based on your consent, it will be retained until you withdraw your consent.

The data provided when placing an order (last name, first name, email address, billing and delivery addresses, mobile phone number) as well as exchanges with customer service are kept for a period of three years from the last order placed on the PIED DE POULE website.

The data provided when creating your customer account will be retained by PIED DE POULE you withdraw your consent, but will in any case be deleted two years after your last activity.

The bank data, with the exception of the visual cryptogram, are kept for the time strictly necessary to complete the transaction increased by the period of withdrawal and return so that reimbursement can be made.

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