General

The company PIED DE POULE offers online sales of crockery, tableware, decoration and stationery through an eshop.

In the context of its activity, it collects personal data (hereinafter: "the Data").

The purpose of this personal data protection policy is to inform you about our practices, the conditions under which your personal data is collected, used and kept, as well as your rights and how to exercise them.
PIED DE POULE is committed to ensuring that the collection and processing of Data complies with the European Regulation EU n°2016/679 known as RGPD and the Law n°78-17 of January 6th, 1978 Informatiques et Libertés.
PIED DE POULE reserves the right to modify this privacy policy at any time in order to comply with regulatory and legislative changes.
Some services may be altered or inaccessible in the absence of consent given for the collection of certain data.
The present privacy policy is an integral part of the Terms and Conditions of Use of PIED DE POULE.
The datacontroller, which collects personal data on the Website www.pieddepoule.com and implements the processing of these data is: the company PIED DE POULE, a limited liability company, with a share capital of 5,000 euros, registered with the Trade and Companies Register of Paris under the number 503 635 633, whose registered office is located at 59 rue de l'Ourcq - 75019 PARIS.

 

Data collected by PIED DE POULE

PIED DE POULE is led to collect several types of personal data from the users of the Website www.pieddepoule.com.

PIED DE POULE undertakes to limit this collection to strictly adequate, relevant and limited to what is necessary for the determined, explicit and legitimate purposes of processing for which they are intended.

PIED DE POULE undertakes to process the data thus collected in a lawful, fair and transparent manner and in accordance with the purposes of processing as provided for in Article 6 of the GDR.
Depending on the nature of your interaction with PIED DE POULE, the following data is collected:

  • Contact data
    • Data filled in at the time of subscription to the PIED DE POULE newsletter: email address
      You can also, if you wish, fill in your first and last names.

This data is collected on the basis of your consent and is used to send you newsletters designed to keep you informed of news, events and promotions PIED DE POULE.
As data collected on the basis of your consent, you can withdraw it at any time, without this compromising the lawfulness of the processing prior to this withdrawal.
Each newsletter allows you to unsubscribe by clicking on the link provided for this purpose.

    • Data filled in when creating a customer account: email address, surnames and first names

This data is collected on the basis of your consent and is intended to include you in a PIED DE POULE customer file likely to offer you exclusive commercial offers.
As data collected on the basis of your consent, you can withdraw it at any time, without this compromising the lawfulness of the processing prior to this withdrawal.

    • Data filled in at the time of any purchase on the Site at the time of placing an order for PIED DE POULE products: email address, first and last names, billing address, delivery address, telephone number.

These data are collected on the basis of the execution of the online sales contract concluded between you and PIED DE POULE and are intended to allow the processing of your orders, their delivery, and to deal with your complaints and returns.

  • Data resulting from your exchanges with the PIED DE POULE customer service: requests relating to the follow-up of your order, delivery times, return policy, complaints related to errors and product defects.

These data are collected within the framework of the execution of the online sales contract concluded between you and PIED DE POULE and are intended to feed and improve the PIED DE POULE customer service.

  • Data relating to the transactions filled in during the payment of an order on the PIED DE POULE eshop: means of payment (credit card number, expiry date, visual cryptogram)

These data are collected within the framework of the execution of the online sales contract concluded between you and PIED DE POULE and in order to satisfy our legal obligations.
Their purpose is to allow the realization of the transactions and to proceed to the refund in case of product return.
These data are collected directly by our payment providers PAYPAL and STRIPE and PIED DE POULE does not have access to them.
In order to facilitate the payment of your future orders, you have the possibility, by expressly choosing this option, to save your bank data, with the exception of the visual cryptogram, in your customer account. You can modify and delete them at any time.

  • Browsing data collected automatically when browsing the Site: date and time of connection, browsing time, IP address, type of Internet browsers used, type of browser plug-ins, operating systems and platforms, browsing path on the Site, content consulted and duration of consultation.

These data are collected to respond to PIED DE POULE's legitimate interest to offer you products adapted to your needs and are intended to enable us to execute our General Conditions of Use and to carry out targeted advertising operations according to your browsing history, statistics and internal analyses relating to the use of the Site www.pieddepoule.com.

 

Third parties with access to your data


In the course of our business, your data may be transferred to our service providers whose services we use to provide you with our services: 



Your data will not be disclosed, transferred or sold to third parties.

However, they may be communicated to third parties if PIED DE POULE is obliged to do so within the framework of its legal obligations and in order to comply with court decisions or judicial requisitions.

 

Cookie policy


During your navigation on the Site www.pieddepoule.com, PIED DE POULE records information relating to navigation through "cookies" or "tracers", provided that you have previously and expressly consented.
They are intended to improve your user experience (automatic connection to your customer account, storage of your shopping cart) and to measure the frequentation (content and duration of consultation) of the Site www. pieddepoule.com in order to optimize its navigation.
By clicking on " I accept ", you agree that this information will be recorded on the Site
. www.pieddepoule.com Your agreement will be valid for 12 months, beyond which PIED DE POULE will again seek your consent.

 

Security of your data


We have implemented a security plugin to minimize the risks of intrusion, hacking, destruction or loss, even accidental, of these data, unauthorized or non-compliant consultation or processing of data for the purposes of collection indicated in our Privacy Policy.
Our payment providers PAYPAL and STRIPE use a 3D SECURE payment system to secure your online payments.

 

Your Rights


In accordance with Articles 14 to 22 of Regulation n°2016/679 of 27 April 2016, any natural person using the www.pieddepoule.com Website has a right of access to his/her personal data, a right to rectify them, as well as, in certain cases and/or under certain conditions, a right to erase the data, a right to have them ported, a right to limit their processing and a right to object to their processing.

Pursuant to Article 85 of the French Data Protection Act of 6 January 1978, you may also define guidelines for the storage, deletion and communication of your data after your death.

You can exercise all these rights by contacting the company PIED DE POULE at the email address eshop@pieddepoule.com or by mail at the address :

PIED DE POULE
59 rue l'Ourcq
75019 Paris

In case of reasonable doubts about your identity in the context of the exercise of these rights, PIED DE POULE may ask you to justify it.

If you do not receive a reply within one month of receipt of the application, unless duly notified of an extension, or in the absence of a satisfactory reply from PIED DE POULE, you may lodge a complaint with the competent supervisory authority.

In France, this claim should be sent to the Commission Nationale Informatique et Libertés (CNIL) by mail to 3 Place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07 or on its website www.cnil.fr.


How and for how long your Data will be stored

Your Data are kept by PIED DE POULE for a period not exceeding that necessary for the purposes for which they are processed.
In all cases where the processing of personal data is based on your consent, they will be kept until you withdraw it.

The data filled in at the time of an order (surname, first name, email address, billing and delivery addresses, mobile phone number) as well as exchanges with the customer service are kept for a period of three years from the last order placed on the PIED DE POULE Site.

The data filled in during the creation of your customer account will be kept by PIED DE POULE until you withdraw your consent but will in any case be deleted after two years from your last activity.

The bank data, with the exception of the visual cryptogram, are kept for the time strictly necessary to complete the transaction increased by the period of withdrawal and return so that reimbursement can be made.

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